delivery & returns

DELIVERY

we now ship worldwide! please note that orders from outside european union may suffer additional duty charges according to local custom regulation, while all european union orders are free of additional duty charges

 

all orders ship out of our warehouse in  italy. We do our best to process and ship your order as fast as wind, usually 2-3 working days processing time. During holidays this can be slightly extended.

If your order has been placed during the weekend or on a holiday, we'll start processing your order on the following working day

after the order is processed by our team (allow us 2-3 working days) shipping will take approximately the following:


italy - 1-3 working days

eu countries & new eu countries - 3-5 working days

us & canada - 5-7 working days

australia - 5-7 working days

russia & other countries - 5-7 working days

we work with the best forwarders partners worldwide to provide the best possible service! manebí cannot be responsible for unanticipated delays (e.g. strikes, customs procedures, etc.)

 

delivery costs

italy - 4€

eu countries - 9€

new EU countries - 19€

us & canada - 4€ + 5€ per item

australia - 4€ + 5€ per item

russia & other countries - 29€

 

AGREE TERMS: ORDERS FROM OUTSIDE EUROPEAN UNION MAY SUFFER DUTY CHARGES ACCORDING TO LOCAL CUSTOM REGULATION

 

RETURNS

compliant with european regulation, we accept returns within 14 days of purchase. we will accept a return on manebí items that are in new condition, unworn, unwashed and free of damages and/or signs of usage. products must keep the original label and must be sent back inside the original packaging. manebì will do a quality check of the returned product and will issue the refund only if it meets the return policy conditions. returns are accepted only on purchases made directly at manebi.eu

when returning a product, fill-in the return module you receive inside the package, indicating the order number, your name and surname, the product code, the product name, the quantities you're returning and the reason for the return (wrong size, defective item, wrong product). then, prepare the package with the product you want to return in its original packaging together with the return module. finally, ship your return to:

manebì c/o gruppo sinergia
via artigianato 32, 37064
povegliano veronese (vr), italy


for orders from outside european union, please write on the package "this is a ritorno in franchigia", specifying the invoice issued by the customs duties you paid to receive the package in case you had to pay duty charges

the return will be free of charge only in case of a defective product, and manebì will cover the whole amount